Quite why the growth spurt that the CLA has just had doesn't result in bigger second-row quarters (one of the predecessor model's conspicuous failings) or a bigger boot in the case of the Shooting Brake version (slightly smaller than the last CLA offered, at an only moderately large 455 litres versus 485 litres) we can only assume has something to do with electrification.
In the Shooting Brake, at least, a standard panoramic glass roof does deliver a modest gain on second-row head room, Mercedes would counter. And yet to sit in the back of it still isn’t to be as comfortable as in the Model 3, Volkswagen ID7 or MG IM5. Leg, knee and underseat foot room will be tight for any average-height adult traveller, and access remains a squeeze.

Up front, spaciousness is better. There’s further proof that Mercedes’ new MMA platform (which somehow gives the cars built on it more of a fighty, aggressive vibe than otherwise suits them) doesn’t make for the most convincing, traditional Mercedes cabin quality. Then again, the company’s smaller models have never really felt quite as solidly appointed and expensively finished as their larger counterparts.
There are simply too many shiny mouldings and glossy-smudgey, creaky plastic fixtures for the CLA to really seem classy or luxurious, or even much different than the modern techno-premium brand norm. The plain truth is, brands that focus on a less chintzy, high-gloss look and a more consistently expensive tactile feel do it better these days.
But there is certainly tech. Mercedes’ MBUX Superscreen dashboard (standard on AMG Line Premium and Premium Plus models) puts a secondary 14in touchscreen display in front of the passenger, in addition to the identically sized one in the middle of the fascia. You can stream media on it, browse the web and play video games. None of what you see is made invisible to the driver sitting next to you, so the car will notice if the driver is looking over and will pause whatever is on the passenger screen. That's both mildly concerning from a distraction point of view and rather anticlimactic if it happens during the apotheosis of a movie.
While some other manufacturers are slowly revising their touchscreen-dominant strategies, Mercedes is ploughing on full steam ahead. As on other Mercedes, the approach is at least relatively cohesive here. The CLA's startlingly vertical fascia and relatively short dashboard are unusual and call forth a 1950s vision of the future.
While Mercedes largely pulls off its wilfully modern design, it has gone too far in stripping away physical controls. Even compared with other recent Mercedes, the CLA has lost its buttons for the heated seats and lumbar support, and neither is especially easy to access in the touchscreen either.
Early CLAs also had fully touch-sensitive steering wheel controls, which weren't the worst of their kind, but still suboptimal. Cars delivered from spring 2026 have a physical rocker switch for the cruise control and a roller for the volume, although they retain some touch-sensitive functions. It's better but feels a little makeshift.

Nonetheless, there's plenty to like about the CLA’s interior. There's a good amount of interior storage, with generous cupholders and a dual-level centre console.
The touchscreen generally works intuitively, with the maps, media and essential vehicle controls all accessible directly from the home screen. The built-in navigation uses Google data, so it’s very aware of traffic conditions and will even warn you of potholes (we found it quite accurate). It gives you pretty good tools to find a fast charger, although it’s not infallible and misses some compatible chargers.
The AI-assisted voice control is one of the best around, if no substitute for proper buttons.